Effective Product Demonstration

Overview

This course emphasizes the importance of performing effective product demonstrations based on the types of information about the products and services to be presented in retail industry. Learners become effective in performing product demonstrations when they apply competently the different methods of demonstration while probing for customer’s requirements using effective communication skills.

Who Will Benefit

✔️ This course is designed for anyone who wants to build strong skills in effective product demonstration and customer engagement within the retail industry. It is ideal for: ✔️ Retail Sales Associates – Individuals who want to improve their ability to present, explain, and demonstrate retail products confidently. ✔️ Store Promoters & Brand Ambassadors – Those who conduct live product demos and wish to enhance their presentation and communication techniques. ✔️ Retail Supervisors or Team Leaders – Professionals seeking to train and guide their teams in delivering engaging customer experiences. ✔️ Customer Service Staff – Anyone working in retail who wants to understand customer needs better and build stronger connections through effective product demonstrations. ✔️ Career Switchers & New Entrants – People looking to enter the retail industry and develop practical, customer-focused product advisory skills. ✔️ Open to all learners — with or without prior retail experience.

Why Choose This Course

✔️ Learn practical product demonstration and customer engagement techniques ✔️ Hands-On Practice & Live Demonstration ✔️ Build Sales & Communication Confidence ✔️ Learn From Industry Experts ✔️ Career-Ready Skills for Retail Success

Entry Requirements

✔️ Course completion requirements: Fulfill at least 75% attendance and pass assessments ✔️ Aged 21 years and above. ✔️ Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent. ✔️ SOQ shall counsel and advise applicants without meeting the education, literacy and numeracy requirement that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.

Expected Learning Outcomes

Product Demonstration in Aromatherapy Guasha 1. Korean Lymphatic Guasha Techniques Learners will learn Korean-inspired lymphatic guasha techniques designed to support facial relaxation, gentle drainage, and a more refreshed appearance. 2. Facial Lymphatic Drainage & Detox Care Learners will understand how to apply gentle facial guasha movements to support lymphatic drainage, reduce facial tension, and enhance the overall wellness experience. 3. Essential Oil Matching for Different Skin Types Learners will learn how to select suitable essential oils according to different skin types, customer needs, and treatment objectives. 4. Wellness & Relaxation-Based Facial Treatment Learners will explore how to deliver a guasha facial treatment that focuses on comfort, relaxation, and a calming client experience. 5. Customer Consultation & Communication Learners will practise effective communication skills to understand customer concerns, preferences, and expectations before recommending suitable products or services. 6. Professional Product & Service Demonstration Learners will learn how to prepare and demonstrate guasha-related products and services professionally according to organisational procedures. Additional Notes Eligible for Claim Period: 16 Jul 2021 – 15 Jul 2027 Training provider: SOQ International Academy Pte. Ltd. (201723514D) Funding Information SkillsFuture Funding (Baseline) - Singapore Citizen 21-39/ Singapore PR/ LTVP+ Skillsfuture Mid-career Enhanced Subsidy (MCES) - Singpore Citizen above 40 Skillsfuture Enhanced Training Support for SMEs Corporate Absentee Payroll (AP) SkillsFuture Credit (SFC) SkillsFuture Enterprise Credit (SFEC) Union Training Assistance Programme (UTAP)

Practical Hands-On Activities

Product Demonstration in Aromatherapy Guasha Focuses on developing professional product presentation, consultation, and demonstration skills through the application of aromatherapy oils and guasha techniques. Learners will understand how to introduce products effectively, explain the benefits of essential oils and guasha treatments, demonstrate proper usage techniques, and recommend suitable solutions based on customer needs and concerns. The course also emphasises customer communication, hands-on demonstration techniques, sensory experience creation, and building customer confidence through professional product knowledge and service presentation skills.

Additional Notes

Eligible for Claim Period: 16 Jul 2021 – 15 Jul 2027 Training provider: SOQ International Academy Pte. Ltd. (201723514D)

Course code: TGS-2021006710
Mode of training: Classroom
Duration: 16 Hrs (2 Days)
Mode of assessment: Role Play & Written Assessment
From: $150.00