SOQ-Training Management System (TMS) Blog

Hygiene & Compliance Checklists That Stick — Kelly Chua

Turn SOP fatigue into a daily 5-minute habit.

Kelly Chua · 8 Mins. Read · 21 Sep 2026 · Academy News

Turn SOP fatigue into a daily 5-minute habit. [SOQ instructor demo]

At SOQ International Academy, trainers like Kelly Chua coach beauty and wellness professionals who need practical, Singapore-ready skills — not theory alone.

This note focuses on compliance: what we practise in class, what we measure on the floor, and how GenAI can support (not replace) professional judgement.

What learners walk away with

A clear client consultation flow they can use the same day

Checklists that survive a busy Saturday roster

Language for recommending home care without sounding pushy

Book a 1:1 session on my profile if you want this adapted for your salon or spa team.

[SOQ instructor demo]

Kelly Chua

(10)

5 Courses

20 Articles

Kelly Chua is an experienced beauty and wellness trainer with a diverse professional background spanning beauty therapy, aromatherapy, holistic massage, training, customer service, and operational management. With years of industry and training experience, she brings a strong combination of practical expertise, professional knowledge, and real-world experience into her training sessions.

As an ACTA-certified trainer, Kelly has conducted both WSQ and non-WSQ training in beauty and wellness. Her practical expertise covers a broad range of areas, including aromatherapy, essential oils, holistic and spa massage, facial treatments, eyebrow embroidery, eyelash extensions, makeup, beauty machinery, skincare, and cosmetic formulation. She has also been involved in developing training protocols and exploring innovative beauty products and treatment applications.

Kelly is known for her practical and engaging approach to training. She believes that effective beauty and wellness education should go beyond technical knowledge by helping learners develop confidence, adaptability, creativity, and the ability to apply their skills effectively in real-world environments.

Qualifications & Education

LCCI – Singapore Stamford College (SG)
Diploma in Medicine Pharmacy – TCM College (SG)
Advanced Certificate in Training and Assessment (ACTA) – IAL (SG)
ITEC Level 3 Diploma in Holistic Massage – ITEC (UK)
Pharmacy & Science Programme – Taiwan Chia Nan University of Pharmacy and Science (TW)
Certificate in Cosmetics Manufacturing Engineer Training Program (TW)
Level One – Dr Edward Bach’s System of 38 Flower Remedies – The Dr Edward Bach Centre (UK)
AFA–AFA NAHA Aromatherapy Certification (US)
Beauty Wellness and Spa – ITE (SG)
ITEC Level 2 Diploma for Beauty Specialists – ITEC (UK)

Employment type: Full-Time

Official SOQ profile: soq.edu.sg/trainer/kelly-chua