Client Allergy Conversations Before Colour — Anne Chong

Anne Chong May Choi is an experienced beauty and wellness professional and trainer with over 20 years of working experience across beauty therapy, retail, marketing, customer service, and adult training. Her extensive industry background includes hands-on experience in facial, body, and aesthetic treatments, complemented by strong client relationship and service skills.

As a trainer, Anne has delivered both classroom and online training across a diverse range of subjects, including holistic body massage, makeup application, facial treatments, seated chair massage, social media marketing, customer experience, sales, workplace communication, service leadership, and productivity improvement. Her training approach incorporates practical skills alongside essential workplace competencies such as communication, teamwork, critical thinking, problem-solving, professionalism, and leadership.

Anne adopts a practical and learner-focused training approach, encouraging learners to develop confidence through hands-on application and active participation. She places particular emphasis on professional standards, communication, customer engagement, and developing skills that learners can apply directly in their workplace or professional practice.

Official SOQ profile: soq.edu.sg/trainer/anne-chong

How I help learners

I help juniors build clean, repeatable nail service SOPs and hygiene habits that survive a busy Saturday roster.

[SOQ profile demo]