SOQ International Academy

Contacts Core

Contacts annotated

Illustrative screenshot “ Admin -> CRM -> Contacts ” annotated walkthrough. Screenshot controls in this image are not clickable and may not match the current live UI.

Contacts

What this screen is

Review contact-form submissions from the public site.

What you see

Inbox of contact messages with sender details.

Screenshot annotations
  • 1Open inbox: See marker 1 on the screenshot.
  • 2Search: See marker 2 on the screenshot.
  • 3Filters: See marker 3 on the screenshot.
  • 4Messages: See marker 4 on the screenshot.
  • 5Read state: See marker 5 on the screenshot.
  • 6Reply workflow: See marker 6 on the screenshot.
Field / control guide
  • Sender: Name/email.
  • Message: Inquiry body.
  • Status: Read/handled if tracked.
  • Created: Submission time.
How to complete the task
  1. Step 1: Read new contacts.
  2. Step 2: Respond via email/CRM process.
  3. Step 3: Mark handled per ops practice.

Notes / pitfalls: Never store payment credentials sent by mistake in contact forms.