Service Excellence Live Drill — Follow-up Clinic

Martin Lim is an experienced adult educator, trainer, and consultant with over 10 years of training experience, specialising in security, risk management, sustainability, ESG, leadership, customer service, and business excellence. As an ACTA-certified trainer, he combines structured adult-learning methodologies with extensive operational experience to deliver practical and workplace-relevant training.

As a Senior Trainer and Consultant, Martin has delivered diploma-level and specialist programmes for adult learners, professionals, corporate clients, and government-related organisations. His training portfolio includes Environmental Management, Business Excellence, Customer Service, Leadership ...