SOQ International Academy
Ginne Wai

Ginne Wai

(10)
Followers
0 Following
Member Since Sep 2026
Student
21
Courses
5
Articles
10
Meetings
3

About Me

Ginne Wai is a veteran in the beauty and wellness industry with over 30 years of professional experience in aesthetic management, facial treatments, lash and brow services, and beauty education. Her career journey — from beauty therapist to district manager — reflects her deep commitment to excellence, service quality, and lifelong learning.


As a former District Manager at Mary Chia Holdings, Ginne oversaw multiple outlets across Singapore, leading large teams of consultants and therapists. She specialized in training, operations, and service standardization, ensuring both staff performance and client satisfaction. Her expertise in leadership and customer service has shaped her reputation as a results-driven professional and mentor.


Ginne holds an ACTA certification and a CIBTAC Diploma in Aesthetic Treatments, alongside multiple WSQ credentials in facial care, service excellence, and adult training delivery. She is currently active as a freelance trainer and beauty professional, continuing to share her knowledge in areas such as eyebrow embroidery, eyelash extension, and facial care techniques.


Learners describe Ginne as patient, approachable, and highly experienced. Her classes blend technical precision with practical wisdom, empowering trainees to master their craft with confidence and professionalism. She is known for her nurturing teaching style and her ability to bring out the best in every learner.


Qualifications & Education


  • CIBTAC Diploma in Aesthetic Treatment – Singtrain Academy

  • WSQ, Micro Pigmentation (Micro-dermabrasion and embroidery) – Singtrain Academy

  • WSQ, Provide Facial Treatment, Singtrain Academy

  • Advance Certificate in Training and Assessment (ACTA) – NTUC Learninghub


Employment type: Part-Time


Official SOQ profile: soq.edu.sg/trainer/ginne-wai

How I help learners

I help supervisors turn chaotic shifts into coached teams — scripts, floor walks, and KPIs that make sense on the counter.

[SOQ profile demo]

Education

Advanced Certificate in Training and Assessment (ACTA)
Diploma in Retail Management / Beauty Business
Leadership & people management certificates

Experiences

Trainer — SOQ International Academy, Singapore
Former District Manager — beauty retail (Singapore)
Counter coaching & visual merchandising mentor
Beauty career pathway advisor for WSQ graduates

Skills & Interests

Beauty & Wellness
Retail & Service
Soft Skills
Rostering Beauty Counters Without Burnout — Ginne Wai
23 Sep 2026
6 Min
0
Product Knowledge Drills in 10 Minutes — Ginne Wai
23 Sep 2026
7 Min
0
Coaching Juniors Between Peak Hours — Ginne Wai
23 Sep 2026
8 Min
0
Visual Merchandising Resets That Convert — Ginne Wai
23 Sep 2026
9 Min
0
KPI Language Supervisors Should Use — Ginne Wai
23 Sep 2026
10 Min
0
Handling Difficult Guests on the Floor — Ginne Wai
23 Sep 2026
3 Min
0
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How do you handle nervous first-time clients? (Ginne Wai)

Looking for scripts and in-chair techniques that calm first-timers without overselling. [SOQ instructor demo]

3 Replies
0 Likes
23 Sep Active Users
SOQ Newcomer
SOQ Newcomer
Joined the SOQ Academy community.
[SOQ instructor store demo]
SOQ Regular
SOQ Regular
Active on the platform for over a month.
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SOQ Veteran
SOQ Veteran
Long-standing SOQ instructor presence.
[SOQ instructor store demo]
Course Creator
Course Creator
Published the first live course.
[SOQ instructor store demo]
Course Builder
Course Builder
Published multiple SOQ programmes.
[SOQ instructor store demo]
Curriculum Leader
Curriculum Leader
Leading a full course catalogue.
[SOQ instructor store demo]
Rising Rated
Rising Rated
Positive learner ratings started coming in.
[SOQ instructor store demo]
Highly Rated
Highly Rated
Consistently strong course ratings.
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Top Rated Trainer
Top Rated Trainer
Five-star learner feedback.
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First Sale
First Sale
First course / meeting sale closed.
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Sales Momentum
Sales Momentum
Steady enrolment and booking sales.
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Sales Champion
Sales Champion
High volume of learner purchases.
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Supportive Coach
Supportive Coach
Learners recognise helpful support.
[SOQ instructor store demo]
Mentor Standard
Mentor Standard
Strong support-quality scores.
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Mentor Elite
Mentor Elite
Outstanding learner support.
[SOQ instructor store demo]
Store Starter
Store Starter
First product sale from the instructor store.
[SOQ instructor store demo]
Store Seller
Store Seller
Recurring product sales.
[SOQ instructor store demo]
Forum Starter
Forum Starter
Opened the first community topic.
[SOQ instructor store demo]
Forum Host
Forum Host
Regular community topic hosting.
[SOQ instructor store demo]
Active Replier
Active Replier
Replies and guides learners in forums.
[SOQ instructor store demo]
Thought Leader
Thought Leader
Publishes articles for the SOQ community.
[SOQ instructor store demo]
Opportunity Poster
Opportunity Poster
Posts beauty & training job opportunities.
[SOQ instructor store demo]
Please choose a day and time from the calendar to proceed with booking.
Nearest Time
4 Nov 2026
Hourly Charge
S$90
In-Person Charge
S$110
Group Meeting Charge
S$70 /Seat

Select a Date

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Available times for
Full-time
Beauty Counter Supervisor (Trainee Pathway)

Beauty Counter Supervisor (Trainee Pathway)

Retail Beauty
Lead a beauty counter while completing SOQ coaching with Ginne.
Ginne Wai
Ginne Wai
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