Certificate Validation

Employers and the public verify certificate authenticity on the public validation page by entering a certificate identifier. Validation depends on an active certificates capability and issued records.

Live screenshot from the SOQ beauty demo (aiacademy.aiee.dev). Controls in the image are not clickable.

Surfaces, roles and current terminology

Surface	Current navigation terminology	Status
Public validation	Public ? Certificate Validation	Feature-gated certificates capability
Issued certificates	Learner Panel certificate downloads / completion records	Requires templates and completion rules
Admin certificates	Certificates tools at the configured Admin URL	Feature not activated stub when inactive

Permissions, settings and activation

Invalid IDs must fail closed — do not invent a pass result for unknown codes.
If Admin certificate screens show Feature not activated, treat issuance tooling as unavailable until enabled.
Validation copy should brand SOQ International Academy only.
Keep quiz and certificate completion rules aligned so issued IDs remain verifiable.

Core workflows

Validate a legitimate certificate

Complete a test learning path that issues a certificate.
Copy the certificate ID from the download or certificate record.
Open the public validation page and submit the ID.
Confirm the result shows the expected learner and course details.

Confirm failure handling

Submit an obviously invalid ID.
Ensure the page reports failure without leaking internal data.
Retry a valid ID afterward to prove the checker still works.
If all checks fail, verify the certificates module and templates are active.

Result states

Success: Valid IDs return the correct certificate summary; invalid IDs fail closed.
Pending: Certificate issuance is delayed because completion rules are not yet met.
Denied: The certificates module is inactive or the ID is not recognized.
Error: Template or lookup failures break validation; restore certificates configuration before public use.